In the category of Best Use of Educational Technology/ICT, the Dundalk Institute of Technology (DkIT) has been shortlisted for the prestigious Education Awards 2022.
The institution’s student-centered project is an online help hub that allows students to ‘Click4Support’ 24 hours a day, seven days a week. This cutting-edge application of technology is housed in DkIT’s virtual learning environment, Moodle.
Key Takeaways:
- In the category of Best Use of Educational Technology/ICT, DkIT has been shortlisted for the prestigious Education Awards 2022.
- DkIT’s specialized 24/7 online support portal was designed with students in mind, inspired by students, and made available to students.
- All DkIT students, regardless of program or level of study, can use the online portal as a one-stop shop.
Students can use the tool to get help with their learning, employability, health, and overall well-being. The Higher Education Authority (HEA) provided funding for the initiative through the 2018 Innovation and Transformation Fund.
According to Dr. Moira Maguire, Head of Learning and Teaching at DkIT, this achievement is a great example of what the institution is known for: working together to create a welcome and supportive community for all of our students, whether they are on or off-campus.
The project’s preparation work aided the transition to online activities, and the move to online activities aided the development of the digital capacity to provide student support.
DkIT’s bespoke 24/7 online support portal was conceived and created with students in mind, inspired by students, and available to students. It’s a hybrid approach to student support that combines both face-to-face and online options.
The online resource supports and expands on the institute’s comprehensive support for students on campus.
The online portal serves as a one-stop shop for all DkIT students across all programs and levels of study. This portal is especially helpful to students who are unable to access on-campus support services.
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